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View full announcement here.

Today, we announced the successes Ticketmaster, a leader in online global ticketing service, has achieved with nlyte Software’s DCIM solution throughout its European data centers. Ticketmaster needed a solution to better manage power usage within its data centers, without putting it at risk of power outage. After comparing several vendors, Ticketmaster trialed and selected nlyte Software’s DCIM suite to model, manage and visualize all assets.

“The ease of use and simplicity of the nlyte DCIM suite means tracking the continually changing assets inside our data centers is no longer a headache, as the entire data centre infrastructure is now being mapped and managed using a single version of the truth,” said Terry Arnold, European data centre manager, Ticketmaster. “The unprecedented control the nlyte DCIM suite delivers, to both Ticketmaster and its customers, is a great benefit financially and environmentally. With its intelligent DCIM technology, the nlyte Suite enables us to understand every element of our data centre environment from energy use by client down to individual asset efficiency. We now operate in the most cost effective and environmentally friendly manner, while also delivering quality services to our clients.”

Go to the nlyte Software website to view the full announcement.

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How DCIM helps control skyrocketing costs

On June 21, 2011, in Feature Story, by kamran.fouladi

Data center operating costs have skyrocketed in the past years with a major contributor being the power bill. Gartner recently estimated that 12 percent of data center operating costs are spent on power, and this cost increases by 20 percent annually. In addition to the higher cost of operations, power poses other major challenges in terms of size, capacity and utilization constraints. The Uptime Institute recently reported that more than a third (36 percent) of data center facilities will run out of space, power and/or cooling in 2011 or 2012. Only a fraction of organizations have the resources to plan and build new data centers while most will have to resort to strategies such as consolidations, virtualizations, hardware upgrade and other means to meet growing demands and increase the lifeline of their data centers. In recent years, data center infrastructure management (DCIM) has become an essential solution for data centers in their effort to implement these strategies and help deal with their space, power and management challenges.

How DCIM supports the business

DCIM helps data centers identify and determine whether all the hardware assets are needed to meet the business objectives, while at the same time profiling assets to power usage, cooling requirements, applications running, utilization levels and so on. By providing full analysis of the data center, organizations can report back to management “what if” scenarios on how every move, add or change initiative will affect the status of the data center and properly forecast future improvements to the IT infrastructure.

DCIM enables organizations to systematically control and manage their data centers and help redirect wasted IT budget toward investments that support the core business objectives. Uncontrolled and unmanaged data centers end up wasting the IT budget on counter-productive, time-wasting activities – perpetual firefighting issues.

The ability to visualize, analyze and predict the performance of the data center is among the strongest features of DCIM. This predictive analysis enables the data center operator to examine various and competing concepts before committing to any changes. Moreover, if DCIM is used to analyze the present status and predict the performance of any future changes, then a focus on cooling should be at the epicenter of these efforts.


Gartner, The Benefits of CFD Analysis in Designing and Running Modern Data Centers, 1 March 2011.

Information Week, Data Centers Face Growth Challenges, 20 March 2011.

Excerpt from The DCIM Advisory feature article by Kamran Fouladi and Soheil “Sam” Negahbani, Energex Technologies.  Check back later for more on this feature.
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Change is Coming (ft. Jonathan Koomey, Ph.D)

On November 17, 2010, in Announcements, by Administrator

A revolution is coming that will empower data center executives to go from reactive to proactive.


Jonathan Koomey Ph.D, Consulting Professor, Stanford University

For more information go to

Check back with us soon for another sneak peak.
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Previous Dilemma: Who’s in Charge?

On September 9, 2010, in Monthly Dilemma, by Administrator
In the August issue of The DCIM Advisory, a reader posed a dilemma on how data center management should function in regard to IT and facilities management. Here are the insightful and provocative responses from data center professionals across the globe.


Struggles between IT and facilities management

We are looking at ways to make data centers more efficient so lots of decisions are on the table. The efficiency decisions take a back seat to WHO gets to make them.
I have some ideas about how to fix this problem and would like my peers input.

Would it be better to have data centers managers function more like project managers and facilitate decisions and tasks needs in both areas, or should we rework data center management roles and reporting structure so they have the authority to make decisions in both areas?

– Bill K., VP of data center management


Four ways to reduce conflict between IT and facilities management

When departmental feuds happen, the toll on an organization, in terms of money and people, can be high. The employees’ attitude typically reflects how the boss feels, which can get in the way of the spirit of cooperation and teamwork. People in this situation spend more time and energy managing the conflict than getting things done.

Our readers understand this dilemma first hand and offer up four ideas to resolve this awkward situation:

• Rely on emerging technology.

• Build the team.

• Use a project management process.

• Put IT in charge — or not! Continue reading »

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