As a general rule of thumb, the more connected your DCIM solution is to your existing IT management frameworks, the more strategic your DCIM deployment will be. The more connected the solution is, the larger the population of users will be. The larger the population is, the more financial impact DCIM will have in your organization.
We see DCIM customers all the time who start their research and investigation of available DCIM solutions in a very hands-on tactical mode. DCIM comes in all shapes and sizes, and in fact includes everything from sensors and power monitoring, to full-fledged lifecycle management suites, like Nlyte. Time and time again over the course of DCIM discussions with our experts, ends-users begin to see the much bigger opportunity and their thinking quickly transitions to attaining much more strategic value, across wider audiences, which is ultimately realized with the deeper integrations into their existing thought-processes, and their ITSM management structures.
DCIM must not be yet another island of features. Many of the DCIM industry’s early adopters started their journey with DCIM tools that were nothing more than exhanced drawing solutions, where visual fidelity reigned king. In fact many of the currently available DCIM solutions and even the latest open-sourced OpenDCIM projects are basically enhanced spreadsheets with drawing built-in, which works great for documenting devices, but still misses the BIG opportunity. STep away from the trees and you might see this too.
Keep in mind that the industry has produced a number of tremendous discipline-related data center management frameworks, ITIL and COBIT are two good examples. These frameworks are voluminous and as such have not been as widely adopted due to the practical/tactical/reactive nature of running IT shops. This is changing!
In 2013, we see a fundemental shift in discipline and accountability. Everyone wants to look forward rather than backward, and few folks are trying to protect their previous ways. The ITIL-like approaches (anything that enables discipline and accountability) are becoming much more interesting in this new climate. Thats where DCIM thrives. In this new climate, new DCIM solutions must complement and integrate with existing management apps.
DCIM (when done right) forms the critical enhancement to ITSM. What do I mean by ‘Done Right’? It’s when DCIM is deeply integrated with ITSM and becomes part of the critical path for change management. How will you know you’ve been successful? The number of users will grow into the dozens or hundreds, remedial accuracy will increase, and timeframes for labor-intensive operations will shrink.
Adopters of Nlyte’s DCIM suite realize just how much BUSINESS can be done when you extend ITSM with DCIM. DCIM simply gives a broader picture on which to make decisions upon. It directly supports migration and accuracy goals. Supports audit and fiscal management planning. It’s really all about leveraging investments, longer-view asset lifecycle management, with a keen eye on the financial aspects of managing all this change.
That’s what we do at Nlyte…